PRIVACY POLICY INFORMATION

 

SECTION 1 - PERSONAL INFORMATION

‘Personal information’ refers to any information which can identify an individual – either directly or indirectly. It can refer, amongst other things, to a customer ID, or to one or more specific identifying pieces of information, such as a name, email address or postal address.

 

What Personal Information do you collect?

 

When you browse our website or carry out actions such as the following:

  • Create a customer account

  • Place an order

  • Sign up to our mailing list or subscribe to any other services that we offer

  • Enter any competition, promotion or prize draw

  • Correspond with us, whether by phone, email or live chat

 

Then, we may collect your personal information, including:

  • Name

  • Email address

  • Postal Address

  • Phone or mobile number

  • Your choice of uploaded Profile photo and Banner photo

  • Encrypted password and payment information

  • Customer Service correspondence records via email

  • Technical information about how you access and use our websites, including log-in date, when an order is placed, and what orders are placed

  • Cookies - for more information see below

 

What do you do with my information?

 

We use your information for the following:

  • To process your orders. We use relevant personal information described above (including your name, address and payment details) to process and deliver your order, add payments or refunds and to notify you of the status of your order.

  • To provide Customer Support. If you contact our Customer Service (or vice versa), we will use personal information such as your order information and contact history to process your request and provide you with the best service possible. We'll use your personal information to keep a record of when and why you contact us and to keep your contact details up-to-date.

  • To improve our website and services. We use your personal information to help analyze and understand how you use our products and services, to develop more interesting and relevant products and services, to improve our website, as well as to personalize the products and services we offer you.

  • Fraud Prevention. To prevent or detect fraud or abuses of our sites.

How long will you keep my information?

  • Customer and order information will be kept securely on our system until you ask us to remove it.

  • Mailing List Subscriptions will remain active until you opt out from specific lists.

  • Cookies - please refer to the section below 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking the unsubscribe link on our newsletter emails, or contacting us at info@derekwalkerart.com  

To request takedown of any Intellectual Property or likeness imagery, contact us at info@derekwalkerart.com 

 

To delete your member profile from derekwalkerart.com, contact us at info@derekwalkerart.com (we will delete it swiftly) or follow the instructions below to leave the site:

To leave a site:

  • Go to the Apple App Store (on iPhone) or Google Play (on Android).

  • Type "Spaces by Wix" in the search field.

  • Tap Get or Install to download the app.

  • Open the app.

  • Tap "I already have a Wix Account."

  • Sign in to your account. 

  • Tap the More Actions icon (three dots).

  • Tap Manage my sites.

  • Tap the More Actions icon (three dots) next to the relevant site.

  • Tap Leave.

SECTION 3 - WIX Website Builder-based Store

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

Payment:

Payments through our website can be made via our secure checkout page using Visa, Mastercard, Applepay, and various other payment forms. 

All direct payment gateways done through Wix.com and used by the company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 4 - LINKS

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take responsible precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@derekwalkerart.com